Shipping policy

Shipping Policy

Updated: August 2026

Last updated: August 2026

At MyKidsArt.ae, we want receiving your child’s personalized keepsake to be simple and hassle-free.

UAE Shipping

Shipping and delivery within the United Arab Emirates are included in the price of your order, unless otherwise stated at checkout. There are no additional standard shipping charges for UAE deliveries.

Delivery Partners

We use third-party courier and delivery providers to deliver our products. By placing an order, you authorize MyKidsArt.ae to share the information reasonably necessary to fulfil and deliver your order with the relevant delivery partner.

This may include your name, delivery address, telephone number, email address, and order details. Your information will only be shared as necessary to process and deliver your order, in accordance with our Privacy Policy and applicable laws.

Processing and Delivery Times

As each MyKidsArt.ae product is personalized and made to order, production and delivery times may vary. Any estimated delivery times provided on our website or during the ordering process are estimates only and are not guaranteed.

We will make reasonable efforts to keep you informed of your order status and any significant delays.

Delivery Address

Please ensure that the delivery address and contact details provided at checkout are complete and accurate. MyKidsArt.ae cannot be held responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.

Failed or Missed Deliveries

If a delivery cannot be completed because the recipient is unavailable, the address is incorrect, or the courier is unable to contact you, the courier may attempt redelivery or contact you to arrange an alternative delivery. Additional charges may apply in certain circumstances.

Delivery Issues

If your order arrives damaged, incomplete, or does not arrive within a reasonable time after dispatch, please contact us as soon as possible at info@mykidsart.ae. Please include your order number and, where applicable, photographs of any damage so we can assist you.

Changes to This Policy

MyKidsArt.ae may update this Shipping Policy from time to time. Any changes will be posted on this page and will apply to orders placed after the updated policy takes effect.

Lost items

MyKidsArt.ae is not responsible for any lost items during the delivery process. This is the responsibility of the third party shipping provider.