Privacy policy

Last updated: February 2026

MyKidsArt.ae (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or otherwise interact with us. We comply with applicable UAE data protection and consumer protection laws, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“PDPL”), the Consumer Protection Law, and relevant e-commerce regulations.

1. Information We Collect

We may collect the following categories of personal data:

• Personal Identifiers & Contact Details (Name, email, phone number, billing/shipping address)

• Transaction & Order Information (Order details, payment information – including what is processed securely by third-party payment gateways).

• Artwork & Creative Content (Digital files, submitted artwork images, and related metadata necessary to fulfil your product customization).

• Technical & Usage Data (Device information, IP address, and browsing behavior collected via cookies and analytics tools).

2. How We Use Your Information

We use your personal data to:

• Process and fulfil orders, including customization and delivery.

• Communicate order status, support inquiries, and service updates.

• Improve website functionality and user experience.

• Comply with legal and regulatory obligations under UAE law.

• Marketing communications will only be sent with your explicit consent, and you have the right to opt out at any time.

3. Legal Basis for Processing

Under UAE data protection laws, we process your data based on:

• Consent you provide when submitting a form or agreeing to receive marketing emails.

• Contractual necessity to fulfil your purchase and deliver products.

• Legal compliance with consumer protection and e-commerce obligations.

4. Data Sharing & Disclosure

We may share personal data with third parties only as necessary to:

• Fulfil orders (e.g., third-party manufacturers, couriers).

• Comply with legal obligations or respond to lawful requests.

• Securely process payments via trusted payment service providers.

• We do not sell your personal data to unrelated third parties.

5. Cross-Border Data Transfers

Personal data may be transferred outside the UAE for processing if:

• Adequate data protection safeguards are in place, or

• You consent to the transfer.

We strive to ensure that such transfers comply with UAE data protection requirements.

6. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These protections include secure servers, encryption, and compliance with industry-accepted security standards.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined, including legal, accounting, or reporting requirements.

8. Your Rights Under UAE Law

Under UAE data protection regulations, you may have the right to:

• Access your personal data.

• Correct inaccurate or incomplete information.

• Withdraw consent at any time where processing is based on consent.

• Request deletion of unnecessary data.

• To exercise your rights, please contact us using the details below.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and tailor content. Most browsers allow you to disable cookies, but this may affect functionality.

10. Children’s Privacy

MyKidsArt.ae does not knowingly collect personal information from children under 13 without parental consent. If we become aware of such data collected without consent, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in legal or business practices. If material changes are made, we will notify you through the website or other communication channels.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:info@mykidsart.ae